Introduction to the product and its key features
Ajax KeyPad Fibra (white) — 44401.12.WH1is a wired capacitive touch keypad designed for professional Ajax Fibra alarm systems. Built to connect over the Fibra two-way encrypted wired bus, the KeyPad Fibra combines a modern, low-profile design with practical security features: capacitive touch controls, LED mode indicators, a dedicated panic function, and support for up to 50 personal user codes plus a general code. The keypad is powered directly from the Fibra bus (nominal 24 V⎓), supports long cable runs on standard U/UTP Cat.5 cabling, and includes anti-sabotage protections such as tamper detection and encrypted bus communications.
- Wired Fibra two-way encrypted communication for secure, reliable signaling.
- Capacitive touch keypad with LED indicators for Armed / Disarmed / Night modes.
- Support for 50 personal user codes + 1 general code; duress code and configurable code-guess lockouts.
- Dedicated panic button that can be configured to trigger alarms and mute interconnected fire detectors.
- Powered from the Fibra bus (nominal 24 V⎓) and engineered for long bus runs up to ~2,000 m on Cat.5 (per Ajax guidelines).
- Anti-sabotage tamper detection and authenticated, encrypted communications on the bus.
Detailed description of the product's specifications and benefits
The KeyPad Fibra is designed for installers and integrators who need a robust, wired control point that integrates tightly with Ajax security Hubs. Below are the core specifications and the practical benefits they provide.
- Fibra two-way encrypted protocol:The keypad communicates over Ajaxs proprietary Fibra bus, providing authenticated and encrypted messaging between the keypad and the Hub. This reduces the risk of interception and tampering that can occur on unsecured lines.
- Anti-sabotage measures:Physical tamper detection triggers alarms if the device is removed or opened, and built-in code-guess protection allows configurable lockouts (3180 minutes) after repeated incorrect attempts, helping deter brute-force entry attempts.
- Bus-powered (24 V nominal):The KeyPad Fibra receives power directly from the Fibra bus, eliminating the need for a separate local power supply in most installations and simplifying wiring.
- Long cable runs supported:With proper planning and adherence to Ajaxs guidelines, the keypad can be used on bus runs up to approximately 2,000 m using U/UTP Cat.5 cabling, making it suitable for larger sites and multi-building runs when paired with appropriate wiring design.
- Operating range:Designed for indoor use with nominal operating temperatures around -10C to +40C and humidity up to 75% non-condensing. Protection class IP50 indicates it is not intended for exposed outdoor locations.
- 50 personal codes + 1 general code:The keypad supports plenty of individual codes for staff, residents or contractors, each of which can be managed remotely via the Ajax app and assigned permissions.
- Duress & panic functions:A duress code option and a dedicated panic button add layers of safety for users who may need to signal an alarm covertly or quickly trigger a response. The panic function can be configured to interact with other system components, such as muting interconnected fire detectors.
- Capacitive touch controls & LED indicators:The smooth, touch-sensitive surface reduces mechanical wear compared with physical buttons, while clear LED mode indicators make system status readable at a glance (armed/disarmed/night).
- Compact dimensions:150 103 19 mm and approximately 148 g, the KeyPad Fibra has a low-profile footprint suitable for corridors, entryways and reception areas.
- Color and aesthetics:White finish integrates with many modern interiors.
- Included in the box:KeyPad Fibra, SmartBracket mounting panel, installation kit and quick start guide; full manual available from Ajax for wiring and compatibility details.
Use cases and scenarios where the product excels
The KeyPad Fibra is especially effective in environments that require the reliability of wired connections and the security of encrypted communications. Typical scenarios include:
- Residential properties with professional installations:For larger homes or properties with professional alarm systems, a wired keypad provides a dependable control point that cannot be jammed like some wireless devices.
- Commercial premises:Offices, retail stores and light commercial facilities benefit from the high user-code capacity, duress options, and ability to centrally manage users and responses through the Ajax ecosystem.
- Multi-tenant and shared spaces:Where multiple users require unique codes (e.g., serviced apartments, small office suites), the 50-code capacity and remote management make tenant turnover and access control straightforward.
- Critical rooms and server cabinets:The keypads can be used to secure sensitive areas where a wired connection and tamper detection are preferred over wireless solutions.
- Long-distance or distributed sites:With support for long bus runs on Cat.5, the KeyPad Fibra can be placed tens or hundreds of meters from the hub without repeaters (subject to correct wiring calculations), suitable for campuses and multi-building sites when designed correctly.
Comparisons with similar products in the market
When evaluating the KeyPad Fibra against other keypad options, three common categories emerge: wired encrypted keypads, wireless keypads, and basic mechanical or membrane keypads.
Compared with other professional wired keypads, KeyPad Fibra stands out for its integration with the Ajax Fibra buss two-way encrypted protocol and long supported cable runs on Cat.5. Many traditional wired keypads on the market offer reliable signaling but may not include the same level of bus encryption or centralized Ajax app management. For installations that prioritize centralized configuration, tamper monitoring and long cable distances, KeyPad Fibra is competitive.
Wireless keypads (including Ajax wireless models) offer flexibility and faster installation without running cable. However, wireless devices can be subject to signal interference or require battery maintenance. For sites where reliability and resistance to RF interruption are critical—such as commercial facilities or server rooms—a wired solution like KeyPad Fibra reduces those risks and removes ongoing battery maintenance concerns.
Mechanical keypads often have tactile buttons, which some users prefer. The KeyPad Fibras capacitive touch design offers a sleeker look and fewer moving parts, reducing mechanical wear. In addition, capacitive touch with LED indicators provides a modern user experience and easier cleaning in high-traffic areas.
Customer testimonials and installer feedback
Official customer testimonials for this specific SKU were not supplied. However, installers and integrators who choose wired Ajax components commonly report the following themes based on field experience:
- "Reliable and predictable" installers appreciate the stability of a wired bus and predictable behavior over long distances compared with wireless alternatives.
- "Easy to configure" integrators value the ability to manage user codes, lockouts and duress behavior centrally through the Ajax Hub and app, simplifying commissioning and ongoing administration.
- "Clean aesthetics and durable" end users often comment on the modern appearance of capacitive touch keypads and the reduced need to replace worn mechanical buttons.
These summarized impressions reflect typical advantages reported by professionals working with wired, bus-powered capacitive keypads in real-world deployments.
Conclusion: Why the Ajax KeyPad Fibra is a great choice
The Ajax KeyPad Fibra (44401.12.WH1) is a focused, professional-grade control device that balances aesthetics, security and practical installation benefits. Its encrypted two-way communication over the Fibra bus, anti-sabotage tamper detection, generous user-code capacity, duress and panic features, and the convenience of bus-powered operation make it well-suited to residential and commercial installations where reliability and secure access control are priorities.
For installers and system owners who prefer wired infrastructure, want centralized user management and need long cable runs without compromising security, the KeyPad Fibra offers a dependable and modern solution. As with any professional security product, review the Ajax technical documentation and installation manual for wiring calculations, compatibility with specific Ajax Hubs and final compliance markings before deployment.
