Introduction to the Ajax KeyPad TouchScreen Fibra
Ajax KeyPad TouchScreen Fibrais a modern wired touchscreen keypad designed for professional wired alarm and access control installations. With a 5" IPS capacitive touchscreen, multi‑method authentication (personal codes, DESFire® contactless Pass/Tags and BLE smartphone authorisation), and secure Fibra two‑way encrypted communication, the KeyPad TouchScreen Fibra combines the convenience of a tablet‑style interface with the robustness expected from commercial alarm equipment. It supports panic, fire and auxiliary alerts, tamper protection, supervised communication and remote configuration via Ajax apps, making it a versatile front‑end for both domestic and commercial systems.
Key features at a glance
- 5" IPS capacitive touchscreen (480 × 854 px) with auto/manual brightness and light/dark themes for excellent readability.
- Three authentication methods: personal codes, DESFire® EV1/EV2 contactless Pass/Tags (13.56 MHz) and BLE smartphone authorisation.
- Fibra wired two‑way encrypted communication with device authentication and supervised monitoring.
- Built‑in rechargeable backup (2 × LTO AA) and external 10.5–14 V⎓ supply (recommended 12 V⎓) for Always Active Display mode.
- Panic, fire and auxiliary buttons, tamper protection, remote configuration and firmware updates through Ajax apps.
Detailed specifications and benefits
The keypad uses a 5" IPS capacitive display with a resolution of 480 × 854 px. IPS technology ensures wide viewing angles and accurate colours, while capacitive touch delivers a responsive and familiar smartphone‑style experience. The display supports auto and manual brightness control and has light/dark themes, helping to reduce glare and preserve visual comfort in varied lighting conditions. The backlight life is specified at approximately 30,000 hours — adequate for long service life in busy installations.
KeyPad TouchScreen Fibra communicates over the Ajax Fibra wired protocol. This is an addressable, supervised, two‑way link that offers AES/block encryption and device authentication to prevent spoofing and tampering. The device can be connected anywhere along a Fibra line using a 4‑core cable, with supported line lengths up to 2,000 m (installation dependent). This wired approach is preferred where radio coverage is uncertain, or where electrical contractors prefer a fully supervised wired backbone for maximum reliability.
The keypad accepts Fibra input from 7–30 V⎓ and supports an external supply between 10.5–14 V⎓ (recommended 12 V⎓). Power consumption varies by mode and can reach up to 54.6 mA. Two LTO AA rechargeable cells are pre‑installed to provide backup power; these allow the device to continue functioning during mains outages and enable Always Active Display operation when the external supply remains available.
Access control is flexible and suitable for multi‑user environments. The keypad can store up to 50 personal codes (hub dependent), including duress codes. It supports DESFire® EV1/EV2 contactless Pass/Tags at 13.56 MHz — a professional grade card technology used widely in corporate access systems — and BLE smartphone authorisation (BLE 4.2+). These multiple authentication methods enable installers and end users to choose the best mix of convenience and security for their site.
Dedicated panic, fire and auxiliary buttons provide immediate local alerting. Built‑in tamper detection and anti‑sabotage measures monitor physical integrity and issue alarms if the unit is removed or interfered with. Remote configuration and firmware updates via Ajax apps reduce the need for onsite visits and ensure the keypad can be kept up to date with new features and security patches.
The keypad measures 171 × 82 × 28 mm and weighs 327 g. It is offered in white or black finishes and mounts on the supplied SmartBracket panel. The operating temperature range is −10 °C to +40 °C, with humidity tolerance up to 75% non‑condensing — appropriate for typical indoor commercial and residential environments.
Use cases and scenarios where this keypad excels
Homeowners who want a sleek, touchscreen interface coupled with enterprise‑grade security features find the KeyPad TouchScreen Fibra attractive. It offers simple local arming/disarming, easy PIN management and smartphone BLE authorisation for family members. DESFire support also allows homeowners to use proximity tags for quick access without remembering codes.
Offices, clinics, small retail outlets and similar premises benefit from the keypad’s supervised wired communication, DESFire card support and multiple authentication modes. Installers can set up separate user codes, assign groups/zones, and enable duress codes so staff can discreetly signal emergencies.
In buildings where different users need varying access levels, the KeyPad TouchScreen Fibra supports group management and can be integrated into a broader Ajax Hub/PRO solution. The reliable wired Fibra link reduces wireless interference concerns typical in dense environments.
Facilities that cannot tolerate communication gaps—such as medical centres, data rooms or local government offices—benefit from the Fibra wired protocol’s supervision and tamper detection. DESFire card compatibility allows administrators to use existing credential systems if desired.
How it compares with similar products
Compared to traditional mechanical or membrane push‑button keypads, the Ajax KeyPad TouchScreen Fibra offers a significantly improved user experience thanks to its capacitive touchscreen, theming and visual feedback. Against wireless touch keypads, the Fibra model trades battery‑freedom and reduced RF interference for the need to run wiring — a worthwhile exchange in professionally installed systems where reliability is paramount.
Against other wired touchscreen keypads from established alarm manufacturers, Ajax stands out with its combination of:
- DESFire EV1/EV2 support — not all consumer‑grade keypads support professional contactless standards.
- BLE smartphone authorisation — convenient for modern users who prefer credentialing through mobile devices.
- Remote configuration and OTA firmware updates via a mature app ecosystem (Ajax apps), simplifying long‑term maintenance.
Some mainstream enterprise panel manufacturers offer keypads with similar features, but they may lack Ajax’s polished touchscreen UI or the compact, wall‑friendly industrial design. In installations where Ajax’s ecosystem is already deployed, using the KeyPad TouchScreen Fibra provides tighter integration and consistent management workflows.
Customer testimonials and user impressions
Official public testimonials specifically for this model may vary by market and installer. While verified end‑user reviews are not supplied here, typical feedback from installers and end users of similar Ajax keypads generally highlights:
- Ease of use: installers frequently praise the intuitive touchscreen interface and straightforward SmartBracket mounting.
- Reliability: professional installers appreciate the supervised Fibra wired connection and tamper protections for mission‑critical sites.
- Flexible authentication: customers value the choice between codes, proximity cards and BLE authorisation, especially in environments where different users prefer different methods.
- Remote management: facility managers welcome OTA firmware updates and remote configuration that reduce on‑site maintenance visits.
Potential concerns reported with any touchscreen keypad category include the need for careful keypad placement (to avoid glare) and ensuring installers configure backup power and external supply correctly to support Always Active Display if required.
Installation, compatibility and compliance notes
KeyPad TouchScreen Fibra is designed to be integrated with a compatible Ajax Hub/PRO system. It should be installed by a qualified technician who will observe local electrical and fire alarm regulations, wire the Fibra line to specification, and follow the supplied datasheet for mounting and grounding. Compliance with local rules and correct installation ensures the tamper and supervision features operate reliably.
Conclusion — why choose the Ajax KeyPad TouchScreen Fibra?
The Ajax KeyPad TouchScreen Fibra is a compelling choice for anyone specifying a modern wired keypad for residential or commercial security systems. It combines a comfortable 5" IPS touchscreen experience, multiple professional authentication options (codes, DESFire and BLE), and the robustness of the supervised Fibra wired protocol. Remote management, tamper protection and a rechargeable backup make it suitable for demanding installations where uptime and secure credentialing matter.
Whether upgrading from legacy keypads or designing a new professionally wired security system, this device offers a strong balance of user experience, security and installer‑friendly features. If your project requires a reliable wired keypad with contemporary access methods and close integration into the Ajax ecosystem, the KeyPad TouchScreen Fibra is worth considering. Note that official warranty terms are not specified here — consult your supplier or Ajax documentation for warranty and local support details prior to purchase.
