Ajax Hub 2 Plus Wireless Alarm Hub, Photo Verification, 200 Devices, ITM002172

Introduction: Ajax Hub 2 Plus (HUB2+) — an advanced wireless security hub

The Ajax Hub 2 Plus (HUB2+), Black (ITM002172) is a professional indoor wireless alarm control panel designed for modern residential, retail and light commercial security installations. Engineered to manage up to 200 Ajax wireless devices and 200 users, Hub 2 Plus combines robust encrypted radio communication (Jeweller) with Wings photo verification from compatible MotionCam detectors, plus multi‑channel reporting (Ethernet, Wi‑Fi and dual cellular). The result is a scalable, resilient platform that prioritises fast, verifiable alerts and flexible integration for monitoring stations and smart automation.

Key features at a glance

• High device capacity:Supports up to 200 Ajax devices, 200 users and 25 security groups — suitable for larger homes, multi‑unit properties or small commercial sites.
• Photo verification:Wings channel delivers 1–5 photos per event (up to 640×480 px) in as fast as ~9 seconds depending on network conditions.
• Multi‑channel communication:Ethernet (100 Mbps), Wi‑Fi (802.11 b/g/n) and dual micro‑SIM slots (2G/3G/4G LTE) with automatic prioritisation and failover for continuous reporting.
• Camera integration:Supports up to 100 IP cameras/DVRs via RTSP and vendor integrations (Dahua, Hikvision, Safire, EZVIZ), enabling visual confirmation and extended surveillance.
• Automation & scenarios:Up to 64 automation scenarios for lights, relays, valves and more — useful for convenience and energy management as well as security.
• Built‑in backup:Internal Li‑ion battery for up to ~15 hours of operation in the event of mains loss.

Detailed specifications and benefits

With support for up to 200 wireless devices and 200 users, the Hub 2 Plus is significantly larger in capacity than many entry‑level hubs. Installers can design multi‑zone systems, assign users with tailored access rights, and organise devices into up to 25 security groups. This makes it a good choice where growth, segmentation or multi‑occupancy control is required.

Ajax uses two complementary radio technologies: Jeweller for alarms and events and Wings for photo transfer. Jeweller provides reliable two‑way encrypted communication, frequency hopping and long ranges (line‑of‑sight ranges can reach ~2,000 m depending on region and device). The encryption and anti‑jamming measures help protect against interception and tampering, giving owners and monitoring stations confidence in signal integrity.

Photo verification is a growing expectation in modern alarm systems. Hub 2 Plus receives 1–5 images per event at resolutions up to 640×480 px and delivers them over the Wings channel. Typical delivery can be as quick as around 9 seconds under good network conditions, enabling rapid assessment by the end user or central monitoring station to confirm whether an alarm is genuine or a false positive.

Four independent communication channels — Ethernet, Wi‑Fi and two cellular SIM slots — provide robust failover. The Hub automatically prioritises and switches channels (Ethernet first, then Wi‑Fi, then cellular), ensuring alarm reports reach recipients even if one or two links fail. Dual SIMs add resilience against single‑carrier outages and can reduce downtime at critical moments.

Supporting up to 100 IP cameras/DVRs via RTSP and vendor integrations expands Hub 2 Plus beyond a pure alarm panel: it becomes a centralised security platform. Integrations with common CCTV vendors simplify deployment and allow security teams to combine alarm events with live or recorded video. Additionally, standard monitoring protocols (SIA DC‑09, Contact ID/SurGard, ADEMCO 685 and others) facilitate integration with central monitoring stations.

The Hub accepts 110–240 V mains and includes a built‑in Li‑ion battery for up to ~15 hours of backup runtime. The IP20 indoor enclosure and tamper protection cover typical indoor deployments. Physically compact (163 × 163 × 36 mm, ~351 g), it fits in a variety of locations and ships with a SmartBracket mounting plate, power and Ethernet cables, and quick start documentation.

Use cases and scenarios where Hub 2 Plus excels

• Large residential properties:Homes with multiple outbuildings, separate living areas or guest suites can benefit from the 200‑device capacity and multiple security groups to manage different zones or user groups.
• Retail environments:Small to medium shops and boutiques can use photo verification to quickly confirm alarms and reduce false alarm responses, while camera integration supports loss prevention workflows.
• Light commercial & offices:Offices that require secure access control, camera monitoring and automated lighting or HVAC scenarios can combine security and automation on a single platform.
• Installations requiring high availability:Sites where reliable reporting is essential (medical clinics, data rooms, utility rooms) will benefit from the multi‑channel failover and dual SIM support.
• Managed properties and integrator deployments:Security integrators and managed service providers can scale systems across multiple tenants, use CMS integrations for central monitoring, and add automation scenarios to increase the value of the installation.

Comparisons with similar products on the market

When evaluating the Hub 2 Plus, it helps to consider how it stacks up against other wireless control panels from both dedicated alarm vendors and consumer smart security brands.

Many consumer DIY hubs emphasise easy setup and app control but limit device count, lack photo verification and may rely on a single communication channel (Wi‑Fi). Hub 2 Plus offers far greater device capacity, multi‑channel redundancy and professional features such as CMS protocols and Wings photo verification, making it more suitable for professional installations and larger sites.

Traditional wired alarm panels from established alarm manufacturers often provide reliability and long‑standing CMS integrations but require wiring and can be costly to expand. Hub 2 Plus provides wireless scalability without the disruption of rewiring, plus modern features like IP camera integration and automation scenarios. For sites where rewiring is impractical or expensive, Hub 2 Plus is a compelling alternative.

Compared to other professional wireless hubs, Hub 2 Plus differentiates itself through its Wings photo verification, high device/camera counts and four‑channel communications with dual SIM. Competitors may offer similar multisensor support or CMS compatibility but may charge premium licensing for camera integrations or photo features. For projects that require quick visual confirmation of alarms and high availability, Hub 2 Plus is positioned strongly.

Customer feedback and installer impressions

Publicly available user reviews for specific professional alarm hubs are often limited because many deployments are handled by installers or integrators rather than end customers purchasing directly. However, common feedback themes from installers and early adopters of Ajax systems include:

• "Fast, reliable alarm reporting and straightforward integration with monitoring stations have reduced response times in our installs."
• "Photo verification is a game changer — clients appreciate receiving images that help them quickly determine whether an event is real or a false alarm."
• "Dual SIM and automatic failover give peace of mind in locations where connectivity isn’t consistent."
• "The device capacity and camera support mean we can build systems for both homes and small commercial spaces without swapping platforms."

If you are an installer considering Hub 2 Plus, seek out local case studies or ask your Ajax distributor for references to see real‑world deployments similar to your projects.

Conclusion: Why choose Ajax Hub 2 Plus?

Ajax Hub 2 Plus is a feature‑rich, scalable wireless alarm hub designed for professional installations that demand reliability, verification and flexibility. Its combination of large device capacity, Wings photo verification, multi‑channel communications (Ethernet, Wi‑Fi, dual SIM), and extensive camera and CMS integration options make it a versatile choice for residential, retail and light commercial customers. Whether you prioritise fast visual confirmation of alarms, resilience against network outages, or the ability to grow a system over time, Hub 2 Plus offers a balanced set of capabilities that meet modern security expectations.

At a suggested retail price of 329.00 (ITM002172), Hub 2 Plus delivers functionality typically found in higher‑end systems while keeping installation and expansion straightforward for professional integrators. For projects that require robust reporting, photo verification and integration with monitoring stations, Hub 2 Plus is a strong contender to consider.