Introduction to the Ajax Hub (Jeweller) Black
Ajax Hub (Jeweller) Black, Ethernet + 2G/4G, 100 Devices, Backup Battery (ITM000897)is a compact, feature-rich wireless security controller designed for modern homes and light commercial sites. As the central brain of Ajaxs wireless security ecosystem, the Hub manages up to 100 detectors and automation devices using the proprietary Jeweller radio protocol, provides dual-path communication via Ethernet and cellular (2G or 4G variants), and offers built-in backup power to keep monitoring and alerts active during mains outages. It is intended for indoor installation and can be configured and monitored remotely through Ajax mobile and desktop apps, making it a versatile choice for installers, security professionals, and end users seeking reliable remote security management.
Key Features at a Glance
- Device capacity:Supports up to 100 Ajax wireless devices.
- User and group management:Up to 50 users and up to 9 security groups (Hub Jeweller).
- Dual communication paths:Ethernet + micro-SIM cellular (2G or 4G depending on model) with automatic channel switching.
- Long-range two-way radio:Jeweller protocol with encrypted communication and jamming detection; up to 2,000 m open-space range.
- Backup power:Built-in Li-ion battery (~2 A·h) providing roughly 15 hours autonomy depending on load.
- Video support:Up to 10 third-party RTSP cameras (for Hub (2G)/(4G) family).
- Robust OS and tamper protection:Malevich OS for real-time control and a tamper switch for physical protection.
Detailed Specifications and Benefits
Understanding the technical specs helps clarify why the Ajax Hub is a capable control panel for many installations. Below are the primary specifications followed by their practical benefits.
- Model family:Hub (Jeweller) offered in 2G and 4G variants to match regional cellular options.
- Wireless protocol:Jeweller (typical operation around 868.0868.6 MHz). Two-way encrypted communication ensures detectors and the hub authenticate each other before exchanging commands or alarms.
- Max peripherals:100 devices ample capacity for large houses, multi-room setups, and many small business layouts without adding extra controllers.
- Max users:50 users supports households with many occupants, property managers, or multiple authorized personnel in small businesses.
- Security groups:Up to 9 groups help segment zones (e.g., day/night modes, floors, or tenant areas) for flexible arming and disarming.
- Communication:Ethernet + micro-SIM for cellular backup (2G or 4G depending on variant), with automatic failover to ensure alerts reach users or CMS.
- Backup battery:Li-ion 2 Ah (approx.) providing around 15 hours of autonomy under typical conditions, which helps maintain system operation during power cuts.
- Radio range:Up to 2,000 m in open space suitable for larger properties and installations where some devices may be distant from the hub.
- Video support:Up to 10 RTSP cameras for visual verification and integration with alarm events.
- Dimensions:Approximately 162.7 d7 162.7 d7 35.9 mm compact enough for wall mounting or discreet placement indoors.
- Operating environment:Typical mains input 110240 V (region dependent) and recommended operating temperatures around 0 C to +40 C (model/region dependent).
- Scalability:100-device capacity makes the Hub a future-proof choice for growing systems, avoiding the need to replace the central unit when adding sensors or automation modules.
- Reliability:Dual-path communications (Ethernet + cellular) with automatic switching ensures alarms and notifications reach users or a monitoring station even if one path fails.
- Security:Jewellers encrypted two-way radio and jamming detection reduce the risk of spoofing or interference, while the Malevich OS helps maintain deterministic, real-time behavior.
- Continuous operation:The internal Li-ion battery keeps the system live during power outages for an extended period compared with systems relying solely on external UPS options.
- Remote management:Apps and PRO tools let installers and end users configure, monitor, and receive alerts remotely, speeding response times and reducing service visits.
Use Cases and Scenarios Where the Ajax Hub Excels
The Hub is suited to a wide range of environments thanks to its wireless reach, device capacity, and communication redundancy. Typical scenarios include:
- Large houses with multiple floors: The 2,000 m open-space radio range and dozens of supported devices allow comprehensive coverage of entrances, rooms, garages, and outbuildings.
- Smart home security: Integration with automation devices and camera support provides both alarm protection and home automation, enabling scenarios such as disarming lights on arrival or switching on cameras when motion is detected.
- Power-sensitive locations: Built-in battery backup maintains alarm reporting during brief outages, offering reassurance to homeowners in areas with unreliable mains supply.
- Multi-zone management: Up to 9 security groups allow tailored arming for office hours, after-hours, and restricted areas.
- Multiple users: Support for 50 users accommodates managers, staff, cleaners, and remote administrators with distinct access rights and activity logs.
- Central monitoring: Ability to forward events to CMS (alarm receiving centres) for professional monitoring and dispatch.
- Efficient rollouts: Remote configuration through Ajax PRO tools reduces on-site time and simplifies maintenance.
- Flexible deployments: Wireless architecture reduces cabling costs and enables installation in locations where wired infrastructure is impractical.
Comparisons with Similar Products on the Market
When comparing the Ajax Hub to other intruder alarm control panels and wireless hubs, several differentiators stand out:
- Device capacity:The 100-device limit places the Hub above many entry-level wireless alarms that restrict devices to a few dozen, making it more suitable for larger or more complex installations.
- Communications redundancy:Dual-path Ethernet plus cellular with automatic switching is increasingly expected in professional systems; the Hub delivers this out of the box, whereas some consumer-focused hubs rely primarily on Wi-Fi.
- Radio performance and security:Jewellers long-range two-way encrypted link with jamming detection provides better tamper resilience compared with basic one-way RF sensors used by budget systems.
- Built-in battery:Including a ~2 Ah Li-ion battery offers immediate backup without extra hardware, while some rivals require separate batteries or external UPS units for comparable runtime.
- Integration and management:The combination of user apps and PRO tools plus CMS connectivity places Ajax between simple DIY solutions and complex enterprise systems, appealing to both professional integrators and savvy end users.
However, trade-offs exist: enterprise-grade panels from traditional alarm manufacturers may offer deeper CMS protocols or more advanced wired I/O options for specialised installations. Conversely, very low-cost consumer hubs may undercut the Ajax Hub on price but lack its professional features, capacity, and redundancy.
Customer Testimonials and Reviews
Specific verified customer reviews for this exact SKU (ITM000897) are not provided here. Below are representative impressions based on typical feedback received for Ajax Hub models in this family from installers and end users. These are illustrative rather than verbatim quotations, intended to convey common strengths and concerns reported by users:
- Installer perspective:"Reliable radio range and quick setup via PRO tools. The automatic failover to cellular has prevented false dispatches during ISP outages."
- Homeowner perspective:"We appreciate the remote app notifications and camera linking when motion triggers an alarm, we can instantly verify with an RTSP camera snapshot."
- Small-business owner:"Multiple user profiles and security groups make it easy to give temporary access to contractors without compromising core systems."
- Areas for improvement:Some users expect longer battery autonomy for extended blackouts or prefer a model with native 4G LTE for regions where 2G is being phased out; choosing the correct variant (2G vs 4G) for regional networks is important.
Conclusion: Why the Ajax Hub (Jeweller) Black Is a Strong Choice
The Ajax Hub (Jeweller) Black is a compelling option for anyone needing a scalable, professional-grade wireless security controller without the complexity of enterprise systems. It balances high device capacity, robust two-way encrypted radio communications, dual-path reporting (Ethernet + cellular), and convenient remote management via apps and PRO tools. The built-in Li-ion backup battery and tamper protection add resilience and continuity of operation, while video integration and flexible user/group management broaden the systems capabilities for both home and small-business scenarios.
For installers and integrators, the Hub reduces on-site cabling work and supports efficient configuration and CMS connection. For end users, it offers reliable alarm reporting, automation potential, and peace of mind through remote monitoring. When selecting a security hub, consider the local cellular network landscape (choose the 2G or 4G variant accordingly), planned number of devices, and desired integration with monitoring services or cameras. With those considerations in mind, the Ajax Hub (Jeweller) Black is a future-ready solution that bridges professional features with user-friendly management.
Suggested retail price:a3104.31 (indicative). For installation guidance, compliance, and regional radio-band regulations, refer to Ajax official manuals and seek professional installation where required.
