Introduction: Ajax Hub 2 / Hub 2 Plus Replacement Battery — Key Features
The Ajax Hub 2 / Hub 2 Plus Replacement Battery (3.7V 3000mAh, 3‑Pin ITM003230) is a purpose-built internal backup battery designed to restore autonomous operation to Ajax Hub 2 (4G) and Hub 2 Plus alarm controllers when mains power is lost. Built around a single rechargeable Li‑ion/Li‑polymer cell, this compact pack delivers 3,000 mAh of capacity at a nominal 3.7 V and connects via the 3‑pin cable used on hubs manufactured since mid/late 2022. It is commonly supplied as a compatible/OEM‑style replacement and is aimed at installers, maintenance engineers and end users who need a reliable, direct-fit battery swap to keep their intrusion alarm system active during outages.
Detailed specifications and the benefits they deliver
This replacement battery looks simple on paper, but the combination of its chemistry, capacity and connector type addresses the common failure mode in many alarm hubs: degraded internal backup capacity. Below are the key specifications and the practical benefits each provides.
- Chemistry:Rechargeable Li‑Ion / Li‑Polymer single cell — offers good energy density in a flat pouch-style form factor.
- Nominal voltage:3.7 V — matches the original hub requirements for safe and stable operation.
- Capacity:3000 mAh (3 Ah) — provides substantial reserve power compared with smaller replacement packs.
- Connector:3‑pin cable connector — direct-fit for Hub 2 / Hub 2 Plus units produced with the updated connector (verify hub before ordering).
- Typical runtime:Up to ~15 hours — actual time varies depending on hub configuration, number of connected devices and cellular/Wi‑Fi traffic.
- Physical:Approx. 81.6 × 33.5 × 9.5 mm; pouch/flat single-cell construction for easy fit inside the hub casing.
- Supplier SKU:ITM003230 — useful for ordering and cross-referencing documentation.
- Reliable emergency power:The 3 Ah capacity gives significantly longer autonomy than smaller cells, reducing false alarms and ensuring communication with monitoring services during outages.
- Direct compatibility:The 3‑pin connector eliminates the need for modifications or adapters when used with compatible Hub 2 units, simplifying installation and reducing the risk of connection errors.
- Compact form:The flat pouch cell fits neatly into the hub’s internal compartment, preserving enclosure space and airflow.
- Quality chemistry:Li‑ion / Li‑polymer cells offer stable discharge characteristics and higher energy density than older NiMH alternatives, resulting in better runtime for a similar size.
- Cost-effective replacement:With a suggested retail price around $35.72 and a cost price of $30, this pack offers an economical way to extend the life of an Ajax hub without replacing the entire device.
Use cases and scenarios where the battery excels
This battery is tailored to common real-world scenarios encountered by installers, integrators and owners of Ajax alarm systems:
- Degraded original battery:When the hub’s factory-installed battery has aged (capacity fade, swelling or failure), swapping in a fresh 3,000 mAh pack restores backup performance and extends the useful life of the hub.
- Planned maintenance:Regular service cycles often include battery replacement as a preventive measure. Carrying this compatible pack reduces downtime for clients.
- Power instability environments:Sites with frequent outages (construction sites, remote premises with unreliable mains) benefit from a higher‑capacity internal battery to bridge short interruptions until mains return or a generator starts.
- Upgrades from older batteries:Some older replacement packs use smaller capacities or different connectors. Moving to this 3‑pin 3 Ah pack can be an upgrade for improved runtime and reliability (provided the hub supports the connector).
- Field replacements by technicians:Installers appreciate the OEM‑style fit and commonly referenced SKU (ITM003230), which streamlines logistics and ensures parts compatibility during service calls.
How it compares with similar products on the market
There are a few categories of alternative backup batteries to consider: authentic Ajax OEM units, generic compatible packs with different connectors or capacities, and larger external UPS-style solutions. Here’s how the ITM003230 pack stacks up.
- Fit & compatibility:OEM batteries from Ajax are guaranteed to be correct for all hub variants, but they can be more expensive and sometimes harder to source. The ITM003230 is advertised as a compatible/OEM-style pack that matches the 3‑pin hubs produced since mid/late 2022 and typically offers the same electrical specifications at a lower price.
- Quality & sourcing:Reputable compatible packs use equivalent cell chemistry and quality control, but always buy from trustworthy suppliers and verify the SKU and documentation (ITM003230) to avoid counterfeit or substandard cells.
- Connector mismatch risk:Earlier or alternative hub revisions may use a 2‑pin connector. Using the wrong connector prevents installation or requires adapter hacks, which are not recommended. The 3‑pin ITM003230 suits hubs with the updated connector — always confirm your hub’s connector and manufacture date before ordering.
- Scale & purpose:External UPS devices provide longer runtime and can power multiple devices, but they add bulk, cost and require additional mounting. This 3 Ah internal pack is optimized for the hub itself — affordable, compact and sufficient for typical outage scenarios until mains return or manual intervention.
Customer testimonials and common feedback
While individual experiences vary by site configuration and the exact hub revision, common themes from installers and end users who have used compatible 3‑pin replacement batteries include:
- "Quick, direct-fit replacement — saved a service call time during a maintenance visit."
- "Noticeably longer backup time compared with the aged battery it replaced; the hub stayed online through a multi-hour outage."
- "Good value for money compared with buying a full OEM part number — just make sure to confirm your hub's connector first."
- "Installation was straightforward following Ajax’s official procedure; the only issue would have been ordering the wrong connector type."
Note: These examples reflect typical, anonymized feedback and common user observations. Actual outcomes depend on hub configuration, device load and network usage. When in doubt, consult a certified installer or Ajax support.
Safety, installation and disposal notes
Safe handling of Li‑ion/Li‑polymer batteries is essential. Key precautions include:
- Do not puncture, crush or expose the battery to fire or excessive heat.
- Follow Ajax’s official battery replacement procedure to avoid damaging the hub or voiding any support options.
- Verify hub compatibility (model, serial/manufacture date) and connector type (3‑pin) before purchasing.
- Dispose of used batteries in accordance with local e‑waste and battery recycling regulations. If unsure, use authorized collection points.
Conclusion: Why this battery is a great choice
The Ajax Hub 2 / Hub 2 Plus Replacement Battery 3.7V 3000mAh (3‑Pin ITM003230) offers a focused, cost-effective solution for restoring or improving the internal backup capability of modern Hub 2 (4G) and Hub 2 Plus units. Its 3 Ah capacity, Li‑ion/Li‑polymer chemistry and direct 3‑pin fit make it an attractive choice for installers and end users seeking longer runtimes, straightforward installation and a compact form factor. Priced competitively (suggested retail around $35.72), it balances value with performance.
Before ordering, confirm the hub’s connector and manufacture details and follow official replacement guidance for safety. When selected and fitted correctly, this replacement battery will keep critical alarm communications alive during power interruptions and help extend the service life of Ajax hub installations.
